2016/ 6 / 18 / 16:49

POSITION:  Cake Shop Staff (FullTime)


Sales/ Customer Service:

-                    Apply company’s service standards daily

-                    Greet and attend to customers in a courteous and helpful manner, Smile and Thank customers during each transaction, provide After- Sales Service.

-                    Keep up-to-date on store information and product knowledge and sell and promote merchandise and services of the store.

-                    Provide the highest level of customer service.

-                    Work with team to achieve sales target.

Stock Control:

-                    Check stock daily to ensure that shelves are well-stocked and replenish stock whenever necessary.

-                    Return any damaged stock according to procedures.

-                    Assist in physical stock-taking.

-                    Receiving and check quantity, quality, sizes and price tags of stock.

Housekeeping and Merchandise Display:

-                    Keep sales area clean and tidy, pick up/ dispose (any) litter.

-                    Keep the showcases and fixtures (including and storeroom,) clean and tidy; clean/ dust, merchandise to keep them looking new and clean.

-                    Ensure that merchandise on display is neat and orderly.

-                    Assist in promotion/ festive merchandise display.


-                    Always be alert of suspicious characters; report any shop-lifting to superior/ security officer.

Market & Customers’ Information:

-                    Feedback to superior on the salability of merchandise.

-                    Feedback on customer comments regarding quality, usage, prices etc.

Administrative Procedures:

-                    Replenish stationery supplies (bags, wrapping paper etc)

-                    Complete necessary forms such as Repeat Order Requisition Form, Out of Stock Form, Daily Sales Record etc.

-                    Any other duties as and when assigned by the company.


1.      Education & Training

-          Bachelor Degree with related major. Business Administration or Hospitality Management are preferred

-          Good at English skill: speaking, writing, listening & reading;

-          Proficiency with the use of Ms Word and Excel

2.      Experience

-          Outstanding practical experience in a retail and customer service oriented environment.

3.      Skills & Attitudes

-          Interest in food and cooking

-          Active listening and attention to detail

-          Excellent knowledge of relating with clients and associates in a positive, professional and polite way.

-          Commendable customer service skills with exceptional planning and organizational dexterity at all levels;

-          Hard working, honest, trustworthy

-          Analytical ability and teamwork spirit.


-          Experience various dimension of  business development for start-up business.

-          Learn Japanese popular cuisines.

-          Meet a new and diverse group of people who also share their passion for cooking.

-          Get special discount offer about products for staff


-          Being able to work on shift, weekends and public holidays when required;

-          8 hours/day. (From 9:00 to 22:00)

-          1 day off/week.

-          Training: class observation, knowledge of cakes and ongoing training as needed

-          Date to start: From July 2016


-          New shop at District 1 Ho Chi Minh.


-          Please send your CV in English and other relating certificates to:

Mr. Yuya Arashima


Contact: 0972938392 (Ms. Kim Thi)

-          DEADLINE: 30/6/2016