Class Rules

 

I.             Regulations of class registration

1.    Ways of registration

-      Direct registration: participants come to and pay tuition fee at 2nd floor, 8/15 Le Thanh Ton, Ben Nghe Ward, District 1. (Working hours: 9:00- 18:00 Monday to Sunday).

-      Phone registration: participants contact the hotline 034 968 1044/ 02838238639 for more information of class registration. (Working hours: 9:00- 18:00 Monday to Sunday).

-      Online registration:

+ Access to Facebook and send messages to Star Kitchen click here

+ Register by website, refer photos of classes and timetable click here. Register for class on website click here

2.    Payment and valid registration

Please pay tuition fee within 48 hours after register for class. In the case of participants register within 48 hours before the class, participants have to pay tuition fee before the class at least 4 hours. Star Kitchen does not accept participants who pay tuition fee when coming to class. 

All classes have a maximum of 6-8 people. So, participants should pay tuition fee as soon as possible to be reserved rooms.  

        Payments

1.    Transfer payment: Star Kitchen will contact you to provide transfer information within 24 hours after you provide necessary information including name, phone number and selected class. 

2.    Payment in class: Participants can come to class to pay tuition fee at 2nd floor, 8/15 Le Thanh Ton, Ben Nghe Ward, District 1. 

Class is successfully registered after participants pay tuition fees and confirmed by Star Kitchen.

Star Kitchen will send messages to participants’ phone numbers one day before the class to remind participants of class attendance. Please reply us when receiving our messages.

II.           Regulations of being late and not join in class

1.    Regulations of being late

-      Class will be started on time as announced. So, to ensure that the class will be begun on time and not negatively impact to others, all participants should come to at least 10 minutes before the class to receive recipe and apron. 

-      In the case of participants come to class late more than 10 minutes, Star Kitchen has authority to reject those participants to attend the class and not refund tuition fees. In every dispute occurs, the final decision rests with Star Kitchen.

2.    Regulations of class cancel and tuition fee reserve.

-      In case of Star Kitchen cancels class: when there are not enough participants (less than 2 people), Star Kitchen will cancel the class and announce to participants 24 hours before the class. Tuition fee will be reserved and paid for the next class within 15 days from cancelled class date or refunded within 10 days from cancelled class date if participants cannot choose another class.

-      In case participants cancel the class: If participants cannot attend the class give up seat to another, please notify us at least 48 hours before the class. Tuition fee will be reserved and paid in the next class within 15 days from cancelled class date. Participants can pay additional fees to register for other class if tuition fee is higher. If cancelled class has a value greater than the following registration class, participants can use the difference to register for the second class within 15 days from cancelled class date

-      In case of participants do not announce at least 48 hours before class, Star Kitchen will consider that participants cancel the class and we will not reserve or refund tuition fees. 

-      In other cases (unexpected busy, illness, weather,…) that Star Kitchen is not the cancellation party, Star Kitchen is not responsible for tuition fee reservation or refund.

III.         Process of class

-      Check participants’ attendance.

-      Instructors introduce name, ingredients and tools of baking.

-      Practice: 2 participants work together in one team. Each individual has one cake and decorate that cake by instructors.

-      All classes are sponsored by Asahi and Panasonic. So, there will probably have movies/ photo shooting activities which are used for promotional articles. 

 

IV.         Rules of class

-        Participants have to wash tools used in the class. Using specialized devices to take photos

and record is not allowed in class when we do not agree.

-        Participants are not allowed to upload Star Kitchen’s recipe and photos of baking process on the Internet

(website, blog, facebook, instagram…) without Star Kitchen’s permission.

-      Do not use recipe and images of Star Kitchen for commercial purposes.